OHIO YARD PROS LLC: PRIVACY POLICY
Effective and last updated July 17, 2026
This Privacy Policy explains how Ohio Yard Pros LLC (Ohio Yard Pros, we, us, or our) handles information collected through our website, service inquiries, estimates, and lawn care or landscaping services.
Information we collect
We may collect information you provide to us, including:
- Name, phone number, email address, and service address
- Property access notes and service preferences
- Quote requests, service history, and customer communications
- Text messaging consent and opt-out status
How we use information
We use customer information to respond to inquiries, prepare quotes, schedule and complete services, process customer communications, and improve our operations. We use contact information for service-related notices only when permitted by the customer's communication preferences and applicable law.
Text messaging program
Customers who provide express consent may receive low-volume, service-related messages from Ohio Yard Pros, such as quote and scheduling updates, service reminders, completion notices, and responses to customer questions. Message frequency varies. Message and data rates may apply.
You may reply STOP at any time to opt out, STARTto opt back in, or HELP for assistance. Consent to receive text messages is not a condition of purchase.
We do not share, sell, or otherwise provide your mobile phone number or messaging consent information to third parties or affiliates for their marketing or promotional purposes.
How we share information
We may use service providers that help us operate our website, manage customer records, process communications, or provide payment services. They may use information only to provide services for us and not for their own marketing purposes. We may also disclose information when required by law or to protect the safety, rights, or property of our customers, our business, or others.
Security and retention
We use reasonable administrative, technical, and physical safeguards to protect customer information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain information for as long as reasonably necessary for service, recordkeeping, and legal obligations.
Your choices
You may request updates to your contact information or communication preferences by contacting us. For text messages, use STOP, START, or HELP as described above. Opting out of text messages does not prevent us from contacting you through other methods when necessary to provide requested services.
Updates to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised.
Contact us
Questions about this Privacy Policy may be sent to info@ohioyardpros.com or by calling (513) 373-3590.
See also our Terms of Service.